_jd-williams-ibm-user-experience-design.jpg "JD Williams IBM User Experience Design from ibm 2020 revenue Video Screenshot Preview")
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⏲ Duration: 2 min 0 sec
✓ Published: 02-Feb-2015
✓ Published: 02-Feb-2015
Description:
JD Williams (JDW) is the UK’s leading direct home shopping company, specialising in plus size clothing and footwear; the company possesses over 20 catalogue brands. JDW’s vision is to transform from a catalogue to an e-Commerce business, which will provide a quality customer experience and deliver £2bn revenue by 2020. To achieve this JD Williams engaged IBM to design a new multichannel Online website (mobile and desktop solutions across all brands) and Contact Centre solution.nnJDW’s new
JD Williams (JDW) is the UK’s leading direct home shopping company, specialising in plus size clothing and footwear; the company possesses over 20 catalogue brands. JDW’s vision is to transform from a catalogue to an e-Commerce business, which will provide a quality customer experience and deliver £2bn revenue by 2020. To achieve this JD Williams engaged IBM to design a new multichannel Online website (mobile and desktop solutions across all brands) and Contact Centre solution.nnJDW’s new
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